Thank you for shopping at House of Korea. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it for a refund or exchange, within 14 days of the date you receive your purchase.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

If you need to exchange an item, please contact us at [email protected]. We will provide you with a return shipping label and instructions for exchanging your item.

Shipping Policy

We are committed to providing our customers with fast and reliable shipping services. Our Free UK 48-hour tracked delivery option ensures that your order will be delivered within 48 hours from the time of dispatch, with full tracking available throughout the delivery process.

For Europe and the rest of the world, Your shipping costs will be calculated at checkout. Please note: Standard Shipping can vary from 3- 17 working days depending on region. Full tracking will provided once the order has been dispatched.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Return Policy, please contact us at [email protected] . We are here to assist you and ensure your shopping experience at House of Korea is enjoyable and hassle-free.